I wrote a blog post last month with the antagonizing title “Insurance Adjusters Say the Silliest Things,” discussing an article written by one insurance claims adjuster that fell into the worst stereotypes of adjusters. The post was recently picked up by an insurance claims journal (which I have since cannot…
Did you know State Farm has a blog? They don’t call it a blog. Instead, it is a learning center that educates consumers with “articles, discussions, videos, and financial calculators to help you make informed decisions” about car insurance, what to do after an accident, and so forth. You know…
This quote leads off an article in Property and Casualty 360: To me, a claims man is a surgeon. That desk is an operating table. And those pencils are scalpels and bone chisels. And those papers are not just forms and statistics and claims for compensation, they’re alive, they’re packed…
You can call it a sad but true fact if you want: the value of a personal injury case in Maryland might double (or be cut in half) based on where the case is tried. I provide here our thoughts on where each Maryland county and Baltimore City ranks on…
I just had a great talk on settlement with a State Farm claims adjuster. No, really. It is true. I am not kidding. I made a demand. She said she asked for authority right about what I was asking for, but the settlement authority she has is “X”. The adjuster…
Here is the email I got from Progressive’s PR people today: In response to your story involving Progressive Insurance, please see the below updated statement on behalf of Progressive: For the past week, Progressive has been in active settlement discussions with the family of Kaitlynn Fisher. Though there was considerable…
I have gotten a lot of interesting comments on the “Progressive did not tender policy limits in wrongful death case in Baltimore” Internet firestorm. One fascinating idea set forth from one commenter is that this becomes the insurance industry’s McDonald’s coffee case. The commenter dismisses the notion, but it is…
The Internet is hammering Progressive Insurance for defending an uninsured motorist wrongful death case. Just hammering. It’s wild. And I’m really enjoying it. Should I? Progressive has committed many crimes against humanity . But in this case that has caused the Internet to explode, Progressive is being framed for a…
I sent State Farm a demand package on March 29th. Now, admittedly, I don’t have State Farm “good neighbor” posters in my room, but I’ll give credit where credit is due: State Farm turns demand letters into offers pretty quickly. I’ll tell clients to expect an offer with 60 days,…
Dr. Louis Halikman is an orthopedic doctor that many insurance companies in Maryland – most notably State Farm – frequently used to defend car accident cases. “Frequently” is probably charitable; by his own admission, he makes somewhere between $30,000 and $35,000 a month providing expert services for insurance companies. Am…