I was planning on writing a rant about dealing with adjusters in claims against Baltimore City. Instead, I’m just going to cut and paste some notes we have taken in our efforts to resolve this car accident claim. No liability dispute, everyone agrees a huge truck owned by the City rear-ended my client. The problem is getting the City to make an offer.
It is easy to stick your chest out when you are dealing with a recalcitrant defendant and say we are just going to sue. But that comes with costs and, with my office, an increase in attorneys’ fees. So it makes more sense for the clients in some situations to just wait out the insanity. But, really, get a load of this:
12/22/2010 – JES – called the main line for Baltimore City Government – [410-396-3100] and asked for a supervisor’s name for __________. The lady informed me she did not have a supervisor’s name, but she may be able to put me through to someone who can help. I was then transferred to a general voicemail for the law department. Instead of leaving a message, I called the CR herself. When I told her who I was and where I was calling from, she knew exactly which client I was going to reference and said, “it’s scheduled for Tuesday.” Before I even got a chance to ask any further questions, she hung up the phone.